ADVISORY BOARD HOLDS FIRST MEETING OF 2015
R2 Logistics, Inc., a Third Party Logistics service provider, today announced its Customer Service Advisory Board met on April 21, 2015 for the first of their biannual meetings in 2015. Attending the meeting was a board member from each R2 office. These members included: Jim Roche (Charlotte, NC), Brian Woolum (Columbus, OH), Sam Hewitt (Dallas, TX), Greg Foley (Denver, CO), Joe Wilson (Detroit, MI), Jeff Schroeder (Headquarters), Shawn Wanner (Jacksonville, FL), Chris Narusas (Nashville, TN) and Derek Hirsch (Phoenix, AZ). Also in attendance were CEO, Ben Gase and Vice President of Operations, Matt Elsass.
Members at the meeting reported the customer service levels from their branch and topics that included: their top five customers, office strengths, areas for improvement and solutions to these areas. Collectively the board also discussed new service ideas to enhance the customer service experience at R2 Logistics.
“A competitive advantage R2 is known for in the industry is the focus and attention to customer service,” stated VP of Operations, Matt Elsass. “We want to highlight and innovate new ways to keep advancing the customer service experience. Every customer, big or small, deserves to be given an unforgettable level of service and R2 takes great pride in staying at that forefront.”
About R2 Logistics, Inc.
R2 Logistics, Inc. is a Third Party Logistics company named one of Forbes magazine’s America’s Most Promising Companies and headquartered in Jacksonville, Florida. The company works with over 35,000 transportation providers nationwide. R2 Logistics delivers industry-leading services through eight primary operating branches. These branches focus primarily on full truckload transportation, as well as services including less-than-truckload (LTL), expedited freight, intermodal, certified hazardous material, specialized hauling and supply chain management. For more information about R2 Logistics, visit www.r2logisticsteam.com.